The Admin Underwriting and Claims position at GWK Prosperity, part of the VKB Group, is an excellent opportunity for individuals seeking a career in the insurance and financial services sector. This role focuses on underwriting, claims processing, and administrative support within personal, commercial, and agricultural short-term insurance.
Overview of the VKB Group
The VKB Group is a leading agricultural company that supports farmers and delivers products across the entire food supply chain. The organization operates through well-known regional brands such as VKB, GWK, and NTK, contributing to agricultural sustainability and economic growth.
Key Company Highlights
- Strong foundation in agriculture and agribusiness
- Operates across production, processing, and logistics
- Focus on innovation, sustainability, and growth
- Committed to community and industry development
Job Overview
The Admin Underwriting and Claims role is responsible for managing insurance administration processes, including underwriting, renewals, claims handling, and customer service within a regulated environment.
Key Job Details
- Position: Admin Underwriting & Claims
- Company: GWK Prosperity (VKB Group)
- Location: Jan Kempdorp, South Africa
- Industry: Insurance / Financial Services
- Job Type: Full-time
- Salary: Approximately R6,000 per month
- Closing Date: 08 April 2026
Salary and Benefits
Remuneration
- Monthly Salary: Approximately R6,000
Additional Benefits
- Opportunity to gain experience in the insurance industry
- Exposure to underwriting and claims processes
- Professional development through training and CPD points
- Career growth opportunities within the VKB Group
Purpose of the Role
The primary objective of this position is to ensure accurate and efficient administration of insurance policies, claims, and underwriting processes while maintaining compliance with regulatory standards.
Key Objectives
- Manage underwriting and claims administration
- Ensure timely processing of insurance instructions
- Maintain accurate records and documentation
- Deliver excellent customer service
- Support compliance with FAIS legislation
Minimum Requirements (Structured in Point Form)
Applicants must meet the following requirements:
Educational Requirements
- Grade 12 (Matric) or NQF Level 4 qualification
Insurance Qualifications (Advantageous)
- Short-Term Insurance NQF Level 4
- Higher Certificate in Short-Term Insurance (NQF Level 5)
Regulatory Requirements (Advantageous)
- RE5 (Regulatory Examination for Representatives)
Experience Requirements
- Previous experience in the insurance industry (recommended)
Technical Requirements
- Good numerical and analytical skills
- High level of accuracy and attention to detail
Key Responsibilities and Duties
The role involves a wide range of administrative and operational responsibilities within underwriting and claims.
Underwriting Administration
- Process all insurance instructions accurately and on time
- Review and verify information received from clients and stakeholders
- Ensure all underwriting processes are completed before month-end
Claims Administration
- Assist with processing insurance claims
- Ensure claims are handled within company policies and timelines
- Maintain accurate records of all claims
Policy Renewals
- Ensure all policy renewals are completed correctly
- Monitor renewal deadlines and follow up where necessary
- Communicate updates to relevant stakeholders
Customer Service and Stakeholder Management
- Build and maintain relationships with brokers, insurers, and clients
- Handle customer queries and complaints professionally
- Ensure compliance with FAIS regulations when resolving issues
Administrative Management
- Manage administrative functions using systems such as CIMS
- Maintain accurate and up-to-date documentation
- Ensure all processes follow company policies and procedures
Compliance and Training
- Complete Product Specific Training as required
- Maintain Continuous Professional Development (CPD) points
- Ensure adherence to all regulatory and compliance standards
Skills and Competencies Required
Employers are looking for candidates who demonstrate both technical knowledge and strong personal qualities.
Core Skills
- Strong numerical and analytical ability
- Attention to detail and accuracy
- Good communication skills (written and verbal)
Organizational Skills
- Ability to work independently
- Structured and organized approach to tasks
- Effective time management
Personal Attributes
- Ability to perform under pressure
- Professional and reliable
- Proactive and solution-oriented
- Committed to adding value
Work Environment and Expectations
The role is based in a professional office environment where accuracy, compliance, and efficiency are essential.
What to Expect
- Working with insurance systems and documentation
- Handling multiple administrative tasks simultaneously
- Interacting with clients and stakeholders
- Meeting deadlines and performance targets
Application Process
Applicants must follow the correct process when applying through the VKB career portal.
Important Application Guidelines
- Use Google Chrome when accessing the portal
- Submit a clear CV in PDF or Word format
- Ensure the CV does not contain handwritten content
- Upload only your CV in the designated section
- Upload supporting documents separately where required
- Ensure profile picture meets minimum size requirements (300 x 300px)
Important Notes for Applicants
Before applying, candidates should consider the following:
Key Considerations
- The company may close the vacancy at its discretion
- Only shortlisted candidates will be contacted
- Personal data will be used for recruitment purposes only
- Employment Equity policies will be applied
- Applications from people with disabilities are encouraged
Career Growth Opportunities
This role provides a strong foundation for building a career in the insurance and financial services industry.
Potential Career Paths
- Underwriting Specialist
- Claims Administrator
- Insurance Consultant
- Broker Support Specialist
- Financial Services Advisor
With additional qualifications and experience, candidates can advance into senior roles within the industry.
Why Choose a Career in Insurance Administration
The insurance industry offers stable and rewarding career opportunities for individuals with strong analytical and administrative skills.
Advantages of This Career Path
- High demand for skilled insurance professionals
- Opportunities for continuous learning and development
- Career stability and growth potential
- Exposure to financial and risk management processes
Application Tips for Success
To improve your chances of being selected, follow these practical tips:
Helpful Tips
- Ensure your qualifications meet the requirements
- Highlight any insurance-related experience
- Demonstrate attention to detail and accuracy
- Prepare a professional and well-structured CV
- Show willingness to learn and grow
