at VKB Fuels, Frankfort
The Fuel Attendant position at VKB Fuels in Frankfort offers a valuable employment opportunity within one of South Africa’s most established agricultural and agribusiness groups. This role is ideal for individuals who are customer-focused, detail-oriented, and able to work efficiently in a fast-paced service environment. As fuel stations remain essential to both rural and urban economies, fuel attendants play a critical role in daily operations, customer satisfaction, and safety compliance.
Introduction to the VKB Group
• The VKB Group is a leading agricultural and food production company in South Africa
• Provides support to farmers while delivering farm-produced foods to consumers
• Operates through well-known regional brands including VKB, GWK, and NTK
• Has deep roots in agriculture with farming at the core of its operations
• Continues to grow across processing, logistics, and national and global markets
VKB Group Business Model and Operations
• Supports the full agricultural value chain
• Supplies farming inputs and services
• Processes agricultural products into consumer-ready foods
• Manages logistics and distribution networks
• Participates in both local and international markets
This integrated approach allows VKB Group to maintain strong sustainability and long-term growth within the agribusiness sector.
VKB Group Purpose and Social Impact
Touch Lives – For the Better
• Aims to make a positive impact on employees, producers, and communities
• Supports farmers and rural economies
• Encourages collaboration across the agricultural industry
• Focuses on long-term value creation for South Africans
VKB Group Core Values
VKB Group operates according to five guiding values that shape daily decision-making and workplace culture:
Humble
• Acknowledges responsibility and opportunity
• Values people, resources, and community trust
Hungry
• Strives for excellence
• Avoids complacency and mediocrity
Bold
• Takes ethical and courageous decisions
• Acts with integrity even under pressure
Smart
• Applies careful thought before action
• Encourages informed and responsible decision-making
Team Players
• Believes success is achieved collectively
• Promotes collaboration and mutual respect
VKB Group Legacy
For the Love of the Land
• Commitment to sustainability
• Respect for nature and the environment
• Long-term vision for food security
• Dedication to progress and innovation
Fuel Attendant Role Overview
The Fuel Attendant is responsible for delivering efficient, safe, and friendly service to customers at the fuel station. This role supports the smooth operation of the forecourt while ensuring compliance with safety, operational, and financial procedures.
Key Responsibilities of the Fuel Attendant
Customer Service Duties
• Greet customers professionally and courteously
• Provide prompt and accurate service
• Assist customers with basic vehicle-related needs
• Address customer queries politely and efficiently
Fuel Dispensing Responsibilities
• Dispense the correct type and amount of fuel
• Confirm fuel requirements with customers
• Prevent fuel contamination or incorrect dispensing
• Maintain attentiveness during fuel transactions
Cash and Transaction Handling
• Process cash and card payments accurately
• Balance fuel sales at the end of each shift
• Identify discrepancies in fuel or cash totals
• Report irregularities to management promptly
Forecourt and Station Maintenance
• Maintain cleanliness of the forecourt area
• Ensure pumps and surrounding areas are tidy
• Remove hazards to prevent accidents
• Uphold a professional station appearance
Safety and Compliance
• Follow all fuel station safety regulations
• Adhere to operational procedures
• Use safety equipment correctly
• Ensure customer and staff safety at all times
Minimum Requirements for the Position
Applicants must meet the following criteria to be considered:
• Grade 12 or NQF Level 4 qualification
• Strong numeracy skills
• Ability to work well under pressure
• Clean criminal record
• High level of accuracy and attention to detail
Essential Skills and Competencies
Decision-Making Skills
• Ability to make sound judgments quickly
• Respond appropriately to customer needs
Problem-Solving and Analysis
• Identify discrepancies in fuel or cash handling
• Address operational challenges effectively
Teamwork
• Work cooperatively with colleagues
• Support overall station operations
Communication Skills
• Clear verbal communication with customers
• Basic written communication for records
Compliance and Accuracy
• Adhere to company policies
• Ensure precise handling of fuel and payments
Organisation and Planning
• Manage tasks efficiently during busy periods
• Maintain orderly work practices
Personal Resilience
• Remain calm under pressure
• Maintain professionalism during demanding shifts
Working Conditions
• Based at VKB Fuels in Frankfort
• May require standing for extended periods
• Fast-paced service environment
• Shift-based work depending on operational needs
Employment Equity and Inclusion
• VKB Group is an equal opportunity employer
• Employment Equity targets are applied during recruitment
• Actively supports the recruitment of people with disabilities
• Hiring decisions align with transformation strategies
Data Privacy and Recruitment Process
• Personal data is used strictly for recruitment purposes
• Information is handled in accordance with employment regulations
• Data may be used for employment-related processes if successful
Important Application Guidelines
Applicants should take note of the following when applying:
• Use a supported web browser during application
• Upload a clear CV in PDF or Word format
• CV must not contain handwritten information
• Upload only the CV in the designated section
• Supporting documents are uploaded separately when requested
• Profile photo must meet minimum size requirements
Job Location and Closing Date
• Location: Frankfort, South Africa
• Department: Other
• Closing Date: 28 December 2025
Career Benefits of a Fuel Attendant Role
• Entry point into the retail and service industry
• Development of customer service skills
• Experience in cash handling and operations
• Exposure to safety and compliance standards
• Potential for growth within the VKB Group
